Welcome to CROWNCARE - Your AVL Technical Support Partner.
24/7 TECHNICAL SUPPORT
HELP, WHEN YOU NEED IT MOST!
How Can We Help?
You can count on our 24/7 Emergency Support as your lifeline in times of technical crisis. With a guaranteed 30 minute response window, our support team is standing by, ready to provide all the assistance, guidance, and solutions to keep your operations running smoothly, no matter the hour.
We understand that sometimes troubleshooting technical issues can be challenging. That's why we offer the ability to schedule a one-on-one session with our expert technicians to address any concerns or technical difficulties you may have with your system.
Join the CrownCare community by becoming a member. In addition to unlimited access to 24/7 Emergency Support, members unlock premium features including 24/7 System Monitoring, RMA Support, Exclusive Product Discounts, and more.
WHAT IS CROWNCARE?
CROWNCARE is your dedicated technical support team, available round-the-clock to address all your questions and needs. Our commitment to your satisfaction goes beyond just being available; it extends to delivering valuable benefits.
With CROWNCARE, you'll receive an annual on-site survey and maintenance report, ensuring that your equipment remains in peak condition. Additionally, enjoy exclusive perks like discounted service calls and product sales, saving you time and money.
We understand that everyone’s need is unique, which is why we offer three distinctive options: Gold, Silver, and Bronze. This flexibility empowers you to tailor your CROWNCARE experience to perfectly match your specific requirements. Explore the possibilities and elevate your technical support with CROWNCARE today!
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In times of technical crisis, swift and expert support is paramount. Our Emergency Support service is designed to provide immediate assistance, 24/7.
1. Complete a brief questionnaire to match you with the right technician.
2. Select your preferred method of assistance - whether it’s via phone, video, or remote computer.
3. Expect a technician to reach out within 30 minutes to initiate the support session.
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Plan ahead with Scheduled Support. This service empowers you to pre-schedule a dedicated support session with our specialized technician.
1. Complete a brief questionnaire to match you with the right technician.
2. Select your preferred method of assistance - whether it’s via phone, video, or remote computer.
3. View our technician’s calendar and choose a convenient time slot for your support session.
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Looking for a more comprehensive support system? Become a Crown Care Member!
We offer a number of exclusive benefits to our members, including:
Priority Access:
Enjoy top priority and guaranteed access to our expert technicians by jumping to the front of the queue. Your urgent needs are our immediate concern.System Monitoring:
Benefit from proactive system monitoring, ensuring the continuous health and performance of your AVL systems. Our 24/7 oversight helps identify and address potential issues before they impact your operations.Site Survey and Maintenance Support:
Access thorough Site Survey and Maintenance Support to optimize your AVL systems. Our Technicians provide comprehensive assessments and ongoing maintenance to enhance reliability and longevity.Discounted Sales and Services:
As a valued member, take advantage of exclusive member-only rates on our sales and services. Enjoy cost savings on the support you need to keep your AVL systems in peak condition.Free Consultations:
Members receive the added benefit of complimentary consultations. Discuss your specific needs and challenges with our experts to explore tailored solutions at no additional cost.